User Accounts & Profiles

To use Gymflow every user must have an account and at least one profile. During the registration, sign up and purchase processes every new user has an account and profile created.

What is an account?

The account is the user’s identity which includes:

• Full Name

• Email

• Password

• Payment Methods

• Devices

What is a profile?

Their profile a history of all their activity with the club, this includes:

• All Purchases

• Bookings

• Notes

• Tasks

• Communication

• Wallet Balance & History

Why this matters for multi site brands:

When a user signs up at a location:

• An account is created (if one does not already exist)

• A profile is automatically created for that specific club

If the same user wants to visit another location to make a separate purchase or booking:

• The user can simply switch between locations and a profile at the club will be created immediately.

• When searching staff can see when an account already exists within the brand even if the user doesn’t have a profile at their club.

• Each club has a clear history of all the activity of a account at their club stored on their profile.

• Privacy of the activity of a user at a club is still ensured as staff can not see profiles from other clubs without permission.