Add Custom Information to a Member's Invoice

Some members require specific information to be added to their invoices, such as the registration number of their trainer or a VAT number. Often this is because of requirements set out by their health insurance provider.

Add Extra Invoice Information for a Member

1. Go to the member's profile

2. Select the Profile tab at the top (if it's not already selected)

3. Under Profile Information, find the field titled Extra Invoice Info (i.e. Vat Number)

4. Enter any custom information that is needed

5. Select Save

Any information you add here will appear on all of the member's invoices.

Members Using Health Insurance

If a member's visits are covered by a health insurance provider, you can use this same field to store their insurance member number (or any other ID the provider uses to identify them).

The field is also included in the Additional Information column when you export your access logs. This makes it easy to send visit reports to the insurance company, as each visit is listed alongside the member's insurance number.