Create a profile for a user at another location (beta)

For multi site brands, allow users to use their account at another location.

Written By Isaac Buchanan

Last updated 11 days ago

For brands with multiple clubs you may have users that want to utilise the services of other locations in your brand. You can now allow user to do so with their same account by following the steps below.

Create a profile at another location

To create a profile at another location for an existing user:

  1. Navigate to a Users profile

  2. From the Profile tab scroll down to Other Settings

  3. Select the location you want to create a profile for and Save

The user will now easily be able to toggle between the locations in the members app or customer portal and purchase services across multiple locations with the same account.

This does not let the user use their current membership to use another locations services. To use another clubs services they would still need to purchase/book at that location.