Staff can add notes to a users profile, including documents and images. This can be useful to track issue resolutions, medical information, and much more.
Notes can be seen by any staff member with permission to view that users profile. Users themselves cannot see any of the notes that you add.
Add notes to a user's profile
To add a note, document or image to a user's profile:
Go to the users profile.
Select the Notes tab and then Add Note.
Add the note and upload a file if desired.
Select Apply.
