Managing Memberships
Learn how to manage memberships.
- Membership Status DefinitionsRead about the different membership statuses and what they mean.
- Cancel a MembershipLearn how to cancel immediately or schedule a membership cancellation.
- Change a MembershipLearn how to upgrade or downgrade a membership.
- Pause a MembershipLearn how to pause, schedule a pause, pause indefinitely, and edit an existing pause for a membership.
- How Pausing Memberships Impacts BillingThe way billing is adjusted when a membership is paused depends on the type of membership. Here's how each case works.
- Change the expiry date of a MembershipLearn how to expire a pre-paid membership or trial or change its expiry date.
- Share a membership with another userLearn how to offer couples and family memberships.
- Change the contract end date of a MembershipLearn how to renew or change a memberships contract expiry date.
- Edit the start date for a Pending MembershipLearn how to change the start date of a pending membership.
- View the agreed terms for a membershipFind out where you can view a memberships agreed terms.
- Self Service Membership ManagementAllow members to cancel, upgrade or downgrade their subscription from the members app or customer portal.
- Self-service membership pausesLet members pause and resume their own memberships within rules you control at the plan level.
- Waive Membership Pro-Rata PaymentLearn how you can waive the membership pro-rata payment