Staff Notification System

Objective: Keep staff more informed on key information so nothing is missed.

Feature: A new notification system with,

• More channels for communication e.g Push Notifications, SMS and Email

• More Notification options (see below)

• Flexibility about what to receive to avoid oversharing, each staff member chooses what they want and dont want to receive.

Purchases

• Membership Purchased

• Credit Pack Purchased

• Product Purchased

Membership Management:

• Membership Cancelled

• Membership Paused

• Membership Price Changed

• Membership Contract Date Changed

Bookings

• Class Booking

• Class Booking From Waitlist

• Class Booking Cancelled

• Class Booking Late Cancelled

• Appointment Booked (can we have 2 separate automations: for appointments with staff and with a facility?)

• Appointment Cancelled

• Appointment Rescheduled

Payments

• Payout Paid

• Stripe Account Information Required

• Stripe Account Information Insufficient

• Stripe Account Restricted

• Dispute Raised

• Dispute Countered

• Dispute Lost

• Dispute Won

• Refund Issued

• Credit Applied

• Invoice Written Off

Leads

• New Lead

• New Trial

Tasks

• New Task Assigned

• Task Due

Access

• Alerts for multiple successful unlocks in short time (Tailgating prevention)

• Consider other access related notifications

  Users

• New user created (mostly just club owners want to get this notification, not staff members)