Skip to main content
Primary Device Restrictions

Stop users from sharing logins to access the gym.

Isaac Buchanan avatar
Written by Isaac Buchanan
Updated over a week ago

The Gymflow members app and all custom branded apps now support Kisi's security feature Primary Device Restrictions. πŸš€πŸš€

Setting Your Primary Device

This feature will ask each user to set their device (phone) as the primary device when viewing the access tab. They can do this with a single tap as seen below. πŸ”

Please note when you do not have primary device restrictions turned on in your Kisi group settings this alert will not affect your existing members access.

Activating Primary Device Restrictions

Once your users have setup their primary devices you have the option to enable restrictions within the Kisi Dashboard as shown below.

Now anytime a member tries to access your gym, their phone must be set as their primary device or they will not be able to enter your club.

If they share their login with another person, that person will not be able to access the club without changing the primary device, therefore causing the original device to lose access to the club.

Note: Primary devices can only be changed once in a 24 hour period so users trying to share access with not be able to do so.

Did this answer your question?