Grant Staff Access With PDK

Learn how to grant staff door access to your business using the PDK app.

Written By Isaac Buchanan

Last updated 2 days ago

Your members can access your gym using the Gymflow Members App, while staff access the gym using the PDK app (pdk.io).

Staff are managed directly in your PDK dashboard rather than through Gymflow β€” this keeps staff access separate from member access.

Step 1: Setup a Staff Access Group

If you haven't already created an access group for your staff, you'll need to do this first in PDK:

  1. Log in to your PDK dashboard

  2. Navigate to Groups and create a new group (e.g. "Staff Access")

  3. Add the doors (devices) you want your staff to be able to open

  4. Optionally, add a schedule if you want to restrict the hours staff can access (see Create PDK Access Groups for more detail on schedules)

Step 2: Grant Staff Access

Once your access group is ready, you can add staff members and assign them to it.

  1. In your PDK dashboard, click People

  2. Click Add Person

  3. Enter the staff member's first name, last name, and email address

  4. Scroll down to the Credentials section and click Add Credential

  5. Select the Mobile tab and click Submit (this sends the staff member a mobile credential for the PDK app)

  6. Scroll down to the Groups section and click Add to Group

  7. Select the staff group you created in Step 1 and click Submit

The staff member will receive an email from PDK with instructions on how to download the PDK app and log in.

For detailed setup guides on PDK you can also visit their help centre or reach out to your PDK dealer for support.