Manage Class Attendance

It's important to manage your class attendance so you have accurate performance reporting of your classes and to ensure the right charges are applied.

You can change a user's booking status at any time to reflect their booking state for any class.

Booking Statuses

Users who have made a booking will have one of the following booking statuses for the class they booked.

• Attended: They have been checked into the class.

• Booked: They are booked into the class but haven't been checked in yet.

• Waitlist: They are on the waitlist and will be automatically booked into the class if a spot becomes available.

• Cancelled: They cancelled their booking within the allowed time frame.

• Late Cancellation: They cancelled within the late cancellation window that has been configured in your gym's settings.

• No Show: They were marked as a no show by a staff member for not showing up. They will be charged a no show fee if this has been configured in your gym's settings.

Managing Booking Status

To modify a user's booking status, follow these steps.

1. Head to Calendar and click on the class you wish to manage

2. Find the participant you wish to change

3. Click the button for the status you wish to change them to