Sometimes you may want to cancel a class due to low attendance or trainer availability issues.
How to cancel a class
Head to the Calendar
Click on the class you would like to cancel
Click the cancel class button on the bottom of the window
If the class is part of a series you can choose to cancel all or just this occurrence
When you cancel a class, all credits deducted for the class are automatically returned to the customers.
Notify Class Participants
There are two ways to notify class participants of the cancellation:
If you have the "Event Cancelled" notification on the system will email all participants to let them know automatically.
Prior to cancelling the class you can use the "Email All" button to write a custom email to your participants.