Create a Pre-Paid Membership

Create pre-paid memberships, sometimes known as paid-in-full or passes.

Written By Isaac Buchanan

Last updated 10 months ago

Gymflow includes powerful membership creation tools that allow you to customise memberships to suit the needs of your business. This guide covers essential pre-setup considerations, such as joining fees and class credits.

Pre-paid memberships bill once and expire at the end of the specified period, e.g a 1-day pass or a 6-month pass. Pre-paid memberships will not auto-renew and the user will need to buy another membership after the expiry date to continue to access the gym.

Find out more about different membership types here.

Create a Pre-Paid Membership

To start creating your pre-paid membership, navigate to Settings > Memberships and select the Pre-Paid tab. Here you can create a new membership by clicking + Pre-Paid.

See below for guidance on the individual membership settings.

Details

  • Description: This is a customer-facing write-up about the membership. A great place to communicate sale offers or stand-out things about your membership or club.

  • Available Online: Make a membership Available Online if you want members to be able to buy it themselves in the app or on your website. If a membership is not available online, it can still be sold to members by staff.

  • Available For Members Only: Enabling this toggle restricts access to the membership, making it exclusive to members. Click here to find out more about members-only offerings.

  • Terms & Conditions: All memberships have terms and conditions that typically include the cancellation, refund and booking terms. You must upload a separate terms and conditions document file for every membership, even if you're re-using the same document across multiple memberships. Learn how to view the terms that a member agreed to for a membership they've already bought here.

Joining Fees & Inclusions

You can bundle any products or credit packs with your membership, for example, a credit pack with class credits. The price of any included credit packs is added to the total price of the prepaid membership.

Once a membership is sold, the joining fees and inclusions cannot be changed. To make any changes, you will need to create a new membership.

Period

The period is the length of time the membership will remain active. You can choose anything from 1 day to 3 years. Pre-paid memberships expire automatically on the last day of the period. The period can be reduced and extended later by any authorised staff member.

Fixed Date (Optional)

Sometimes you want a membership to start on a particular date, this is typically the case for challenges or courses. To set a fixed date set the date you want the memberships to start, the expiry date will be set based on the period of the membership e.g 6 weeks later.

Access (optional)

If you have enabled Gymflow's access control solution, you can assign this membership to a specific access group. This determines whether members with this membership can automatically unlock the gym doors.