You can upgrade, downgrade or otherwise switch a user's membership via their profile in Gymflow.
Change a Membership
To change a member's current membership to a different membership:
Go to the member's profile (e.g. by searching for them).
Select the Membership tab.
For the currently active membership, select Change.
Select or search for the membership to switch to from the dropdown menu.
If there's a charge related to changing the membership, you can either choose to Waive this or Collect (see below for more on charges).
Please note: It's not possible to schedule a membership change. Any changes will take effect immediately.
Understand Membership Change Charges
When you switch to a more expensive membership, there may be an extra charge to cover the difference.
Gymflow calculates these charges automatically, Gymflow considers two factors:
The value of the unused days from your current membership.
The cost of the days remaining until the next billing date for the new membership.
For example, if you switch memberships halfway through your current billing cycle, Gymflow will calculate the value of the unused days on your current plan and compare it to the cost of the remaining days on the new plan until the next billing date. The difference between these amounts will be the additional charge.