Gymflow

Isaac Buchanan

Create and manage your products and services. 

Products & Services

Understand the different membership options possible.

Membership Types

Build your membership offering and start selling memberships.

Create a Recurring Membership

Create pre-paid memberships, sometimes known as paid-in-full or passes.

Create a Pre-Paid Membership

Sell a discounted or free trial membership to generate more leads.

Create a Trial Membership

Adjust existing membership pricing, descriptions and billing.

Edit an Existing Membership

Add or remove a joining fee to a membership.

Add or remove a joining fee

Include booking rights for classes and appointments (credit packs) with a membership.

Add or remove a membership inclusion

Clean up your memberships lists by deleting or disabling a membership.

Delete or Disable a Membership

Creating Memberships

Membership Billing Overview

Learn how to change a membership billing date.

Change the billing date of a Membership

Write off an overdue or upcoming membership payment.

Write off an overdue invoice

Make a one-off change to the cost of an upcoming membership payment.

Apply a credit to an Invoice

Change the price of a recurring membership after it's been sold.

Adjust the Price of a Membership

Collect an overdue invoice

Learn how Gymflow helps you manage failed payments.

Manage Failed Payments

Learn how recurring membership billing works.

Membership Billing

Read about the different membership statuses and what they mean.

Membership Status Definitions

Learn how to cancel immediately or schedule a membership cancellation.

Cancel a Membership

Learn how to upgrade or downgrade a membership.

Change a Membership

Learn how to pause or schedule a pause for a membership.

Pause a Membership

Learn how you and your members can resume their membership.

Resume a Membership

Learn how to expire a pre-paid membership or trial or change its expiry date.

Change the expiry date of a Membership

Learn how to offer couples and family memberships.

Share a membership with another user

Learn how to renew or change a memberships contract expiry date.

Change the contract end date of a Membership

Learn how to change the start date of a pending membership.

Edit the start date for a Pending Membership

Find out where you can view a memberships agreed terms.

View the agreed terms for a membership

Allow members to cancel their subscription from the members app.

Self Service Membership Cancellation

Learn how you can waive the membership pro-rata payment

Waive Membership Pro-Rata Payment

Managing Memberships

Understand how credit packs work to book classes and appointments and whether they're suitable for your gym.

Credit pack overview

Build your credit packs to allow users to buy class packs and book classes.

Create a class package

Build your credit packs to allow users to buy appointment packs and book classes.

Create an appointment package

Control what classes a user can book using credit packs and class categories.

Class categories

Control what appointments a user can book using credit packs and appointment categories.

Appointment categories

Edit Credit Packs

Clean up and manage your credit packs by hiding and unhiding them.

Disable or enable a credit pack

Creating Credit Packs

Expire a credit pack to remove it from use.

Expire a credit pack

Adjust a credit pack

Manage credit packs after they've been sold.

Manage Credit Packs

Create and edit products in order to generate revenue from joining fees, merchandise, food, drink and much more.