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Managing Memberships

Change the contract end date of a Membership

Learn how to renew or change a memberships contract expiry date.

Written By Isaac Buchanan

Last updated 6 days ago

When you sell a membership that has a contract period, the contract end date is set at the time of purchase. The contract end date specifies how soon a user can cancel the membership (though staff have the option to make exceptions for early cancellations if they choose).

Change Contract End Date

To manually change the contract end date for a users membership:

  1. Search for the user and head to the membership tab of their profile

  2. Click the three dots next to Contract End Date (they only show for memberships with a contract)

  3. Select the new end date and click confirm.

Please note: When you change a membership to a different plan the current contract end date will end and a new contract end date will be set based on the length of the membership you are switching to.

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