In addition to using the Members App, your customers can manage their account and membership through the Customer Portal.
How To Add To Your Website
If you have a website, we recommend adding a Member Login button and linking it to your Customer Portal. You can find the portal link under Settings > Website > Customer Portal.
What Possible in the Customer Portal
In the Customer Portal, users can:
View their current membership (or purchase one)
Review membership history
Cancel their membership, if enabled
Change their membership, if enabled
Track credit usage
Manage class and appointment bookings
Add or update a payment method
View and download receipts in PDF
To enable self service actions like cancelling, upgrading and downgrading. Ensure you have enabled this in your club rules.
This gives your customers flexibility and visibility over their membership without needing to contact staff directly.
View a Demonstration of the Customer Portal